Best Live Chat Softwere 2020

Price: $17.00 Per Month per agent.

Founded in 2009, Olark serves more than 12,000 businesses with its employees distributed in all over the world just to make your work easy.

They understand that when any customer faces any issues, the first thing they look for is customer support. Many times due to one or other reasons, customers didn’t get a proper response.

With this Best Live Chat Software, you can do live chat and can solve any query. With this, the customer will become happy and his trust in the company also get to increase.

According to our research, it is the 2nd Best Chat Live software after LiveChat.

With the Olark, you can easily keep an eye on the visitors of the website and can do real-time chat with them. All of your customers will feel so special and hence their love for the company will remain the same.

In addition to that, they have designed the website attractively with a plethora of holiday themes.

You can easily check what your client is doing on the screen. Let’s know in a little brief about Olark in this well researched Olark Review.

Olark Features

• Easy Customization
• Automatic Messages
• Real-time Reporting
• Real-Time Chat
• Transcripts

Pros

• Perfect Customer Service
• Tools to Convince The User
• Analysis Report to Know The Interest of The Users
• User Friendly

Cons

• Not Available on Mobile Phones
• Can’t Share The Images
• Hard to Copy and Paste The Chat Information of The Client and The Customer
• The Chat Will be Ended If Customer Executive Was not Replaying For 5 Minutes

Rating: 9/10

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Price: $87 Per Month for Lead generation Essential plan

For any business, it’s really tough to engage and acquire the clients. Till the time your clients won’t feel that they are special for you, it’s impossible to gain their trust.

After proper research work, we have come up with a really great way through which you can connect with your customers easily in no-time.

Here, we are actually talking about Intercom, which is the 3rd best live chat software.

Intercom has been designed so beautifully that many of other live chat software try to copy it. In addition to that, the application is really so easy to set up and use.

You won’t believe but in the first-month activation, the LANDR experienced a growth by 29%, HOSTINGER served 80,000 conversations in a month and improved CSAT by 2x.

Not only that, GetAccept, by communicating with their customers through Intercom, grew revenue by 450%.

This Intercom Review will not end here, we have much more to talk with you. 

Intercom Features

• Stylish Chat Widget
• Remove Brand Link
• Working Hours
• Teams
• Block Users
• Tagging

Pros

• Get Connected Real-time With Customer
• Easy to Track The Information of Users
• Available in Desktop And Mobile Phone
• User Friendly

Cons

• Long Time Loading When The Lines More Than 500
• No Reply Option For Particular Massage
• Very Complicated For Basic Features

Rating: 8/10

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