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Best Live Chat Softwere 2020

See Our Best Advices for Best Live Chat Softwere for January 2020. Compare Our Picks & Find Your Ideal Live Chat Softwere. Improve The Way You Communicate With Customers.

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Last Updated MAR 2020

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LiveChat – The Best Live Chat Softwere 

nordvpn logo - best vpn service 2020
Popular Choice

Industry Leader and The Best Live Chat Software. It Offers Beautiful Design And Easy to Set Up. Read Review

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$16/month For Starter Plan

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Widget Customization

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Advanced Reporting

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Agent Groups

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Try it for free for 30 days

Olark – Most Simplest Live Chat Software

privateVPN logo - best vpn service 2020

Ease of Use Live Chat Software and Easy to Add In WordPress. Read Review

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$17 per month, per Agent

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Real-Time Reporting

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Automated Messages

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Straightforward Team Management Tools.

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Try it for free for 14 days

Intercom – Designed All In One Live Chat Tool

Surfshark VPN logo - best vpn service 2020

Flexible Tool to help You Engage Users, Boost Conversions, and Capture Leads. Read Review

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$87/month For Essential Plan

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Friendly, Quick and Easy

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Automated Answers

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Interactive Apps

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Try it for free for 14 days

Hubspot – Best Collaborative and Customizable Live Chat

IPVanish VPN logo - best vpn service in 2020

Hubspot Launch Their Free Live Chat Tool as an Integral Part Of Their Free CRM.

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All in One Marketing Package

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Completely Customizable

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Contact & Lead Management

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Live Chat & Bots
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Free Plan, Limited 1000 Contacts

Drift – Leading Conversational Marketing Platform

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Design to Help Businesses Maximize Their Time and it Allows to Automate The Chat Process

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$50.00/month For Standard Plan

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Completely Reporting

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LeadBot to qualify leads

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Convert Prospects Faster

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Free Plan, Limited 100 Contacts

FreshChat – Conversion Boosting Live Chat Tool

saferVPN logo - best vpn service 2020

Providing Proactive Conversational and Automated one on one Messaging To Improve Your Sales .

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$15/month, per team member

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Campaign Insights

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Customizable Bots For Automated Conversations

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Try it for free for 21 days

PureChat – Best Comprehensive Free Live Chat Plan

PureVPN logo - best vpn service 2020

Free For Start With Unlimited Chats and Historical Chat Transcripts.

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$39/month for Standard Plan

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Customizable Widget

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Powerful Operator Dashboard

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Up to 3 Operators For Free

1000 People Found Best Live Chat Software Through Best Advisor

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Why Do You Need Live Chat Software?

There are numerous reasons why you need to use Live Chat Software in your business. Here, we have summarized 5 reason why you need use Live Chat Software.

1. Increase Your Conversion and Sales

When your prospect costumers give the question about your product or service, live chat will answer that question. After holding your potential buyers and overcome their objections, it will lead to buying decision for your customers.

2. Build Trust With Your Website Visitors

It's human nature if people sceptical buying something from people they don't know, including when potential buyers visit your site.

But, if we use live chat, it can make a direct conversation with your potential buyer. it will build their trust and close the gap between offline and online purchases

3. Improving The Website Visit Experience

Your Customers will get their answer immediately with live chat, rather than send an email or pick up the phone when they have question

4. Reducing Customers support cost

Using live chat can reduce your customers support cost more than 50 %, rather than handling a phone call.

5. Understand What Customer needs

The key of the marketing campaign is to understand your buyers' needs and provide the right and best solution to your customers.

Here are 3 of the Best VPN Services:

1. LiveChat

NordVPN homepage - best VPN Service in 2020

Price: $16 Per Month for starter plan

Livechat – the 1st best live chat software is having around 30000 users all over the world to get their queries solved. Giant companies like PayPal, IKEA, and Adobe rely on their service, and they are doing so for the right reasons, which will be understood later in livechat review.

In contrary to the FAQ support and email, incorporating livechat caters users with direct and live experience.

Swifter support leads to greater satisfaction, improved trust and boost in sales. Indeed you could always offer telephone support, though chat support offers its distinctive benefits, as found live( livechat review) which is less likely to be the case with telephone support.

At present, there is a provision of linking Facebook messenger with this best live chat software.

The benefit this best live chat software serves is your agent doesn’t require a Facebook account. You won’t miss any messages since you can manage everything from one place. Other social media platforms like Instagram, Twitter and WhatsApp aren’t supported.

But it can be voted to get included in the future. The features provide by is covered in our livechat review.

LiveChat Features

  • Customer web application
  • Agent application
  • Customization
  • Stats and analysis
  • Web monitoring

Pros

  • Lesser Expenses
  • Escalated Loyalty
  • Knowing Customer’s Problems
  • Effective Use of Support
  • Sales Boost

Cons

  • Mobile Unfriendliness
  • Time Zone Problem

Rating: 9/10

LiveChat

2. Olark

IPVANISH homepage - best VPN Service in 2020

Price: $17.00 Per Month per agent.

Founded in 2009, Olark serves more than 12,000 businesses with its employees distributed in all over the world just to make your work easy.

They understand that when any customer faces any issues, the first thing they look for is customer support. Many times due to one or other reasons, customers didn’t get a proper response.

With this Best Live Chat Software, you can do live chat and can solve any query. With this, the customer will become happy and his trust in the company also get to increase.

According to our research, it is the 2nd Best Chat Live software after LiveChat.

With the Olark, you can easily keep an eye on the visitors of the website and can do real-time chat with them. All of your customers will feel so special and hence their love for the company will remain the same.

In addition to that, they have designed the website attractively with a plethora of holiday themes.

You can easily check what your client is doing on the screen. Let’s know in a little brief about Olark in this well researched Olark Review.

Olark Features

  • Easy Customization
  • Automatic Messages
  • Real-time Reporting
  • Real-Time Chat
  • Transcripts

Pros

  • Perfect Customer Service
  • Tools to Convince The User
  • Analysis Report to Know The Interest of The Users
  • User Friendly

Cons

  • Not Available on Mobile Phones
  • Can’t Share The Images
  • Hard to Copy and Paste The Chat Information of The Client and The Customer
  • The Chat Will be Ended If Customer Executive Was not Replaying For 5 Minutes

Rating: 9/10

Chatfuel

3. Intercom

Surfshark vpn homepage - best VPN Service in 2020

Price: $87 Per Month for Lead generation Essential plan

For any business, it’s really tough to engage and acquire the clients. Till the time your clients won’t feel that they are special for you, it’s impossible to gain their trust.

After proper research work, we have come up with a really great way through which you can connect with your customers easily in no-time.

Here, we are actually talking about Intercom, which is the 3rd best live chat software.

Intercom has been designed so beautifully that many of other live chat software try to copy it. In addition to that, the application is really so easy to set up and use.

You won’t believe but in the first-month activation, the LANDR experienced a growth by 29%, HOSTINGER served 80,000 conversations in a month and improved CSAT by 2x.

Not only that, GetAccept, by communicating with their customers through Intercom, grew revenue by 450%.

This Intercom Review will not end here, we have much more to talk with you. 

Intercom Features

  • Stylish Chat Widget
  • Remove Brand Link
  • Working Hours
  • Teams
  • Block Users
  • Tagging

Pros

  • Get Connected Real-time With Customer
  • Easy to Track The Information of Users
  • Available in Desktop And Mobile Phone
  • User Friendly

Cons

  • Long Time Loading When The Lines More Than 500
  • No Reply Option For Particular Massage
  • Very Complicated For Basic Features

Rating: 8/10

Intercom

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Compare.

We find the best options foryou.

Choose.

Make easier decision with options we provided.

Decide.

You are the one who decides.

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